Returns & Exchanges

ZLINE Kitchen and Bath is committed to your satisfaction and offers a 30-day return window for items in original, uninstalled condition and packaging. Please note that return shipping costs and restocking fees may apply to your order.

Return Process

• 1.
  Initiate Your Request

  Contact our customer service team or visit our online return portal with your order number and email address to begin the process.

• 2.
  Receive Authorization

  Once your request is approved, you will receive a Return Merchandise Authorization (RMA) number and specific shipping instructions for your appliance.

• 3.
  Prepare the Shipment

  Securely pack your item in its original crate or box, ensuring all manuals and hardware are included to avoid additional restocking deductions.

• 4.
  Inspection and Refund

  After our warehouse receives and inspects the unit for damages or signs of installation, your refund will be processed to the original payment method.